CognitiveScale

Foundational Research,
User Experience, Interface Design, User Testing

Intermountain Health

CASE STUDY

At CognitiveScale, I played a pivotal role in the Intermountain Healthcare project, which aimed to empower 16-21-year-olds with Type 1 diabetes during their transition from pediatric to independent care using learning technologies.

The design process began with foundational research, where we closely examined the challenges faced by our users. By identifying their pain points and needs, we developed solutions to address them effectively, laying the groundwork for a user-centric approach.

To manage their condition more effectively, we found that insights regarding activity, sleep, nutrition, and real-time blood sugar levels were crucial. Leveraging this valuable information, we provided users with wearables and Bluetooth glucometers to collect and analyze data, enabling a more holistic view of their health.

Throughout the project, we engaged in research and design thinking workshops to iterate on ideas and develop each stage of the application. These workshops played a vital role in shaping the wireframes, which in turn guided the design and development of a comprehensive prototype.

The end result was an innovative and user-friendly application that consolidated information from multiple sources into one platform. Beyond essential health metrics, we added features that allowed users to log how they were feeling each time they opened the app, fostering a deeper understanding of their overall well-being.

Looking to the future, we envisaged the application's potential to become even more powerful and personalized as the technology matured and the data accumulated. By continually enriching the insights and tailoring them to each user's needs, we aimed to provide a sustainable and supportive tool for young individuals managing Type 1 diabetes during a critical phase of their healthcare journey.

Additional Studies